Hotel Operations Manager

hace 20 horas


Cancún, Quintana Roo, México Hilton Worldwide, Inc. A tiempo completo

Company Overview: Hilton Worldwide, Inc. is a leading global hospitality company with a long history of delivering exceptional guest experiences.

Salary: The estimated salary for this role is around $60,000 - $80,000 per year, depending on location and experience.

Job Description: As an Executive Housekeeper at Hilton, you will be responsible for overseeing all housekeeping operations to deliver an excellent guest experience. This includes managing the housekeeping team, evaluating guest satisfaction, and setting department targets and objectives.

Key Responsibilities:

  • Oversee housekeeping operations to ensure high standards of cleanliness and service
  • Evaluate guest satisfaction levels and monitor trends to drive continuous improvement
  • Manage budgets and resources effectively to operate within allocated costs
  • Set departmental targets and objectives to drive performance and growth
  • Recruit, manage, train, and develop the housekeeping team to achieve business goals

Required Skills and Qualifications:

  • Previous experience in hotel management or a related field
  • Strong leadership and interpersonal skills
  • Excellent communication and problem-solving abilities
  • Able to work under pressure and manage multiple priorities
  • Proficient in property management systems

Benefits:

  • Competitive salary and benefits package
  • Opportunities for career growth and development
  • Recognition and rewards for outstanding performance
  • Access to training and development programs

About Hilton: At Hilton, we are dedicated to providing exceptional guest experiences and creating memorable moments for our guests. We offer a range of job opportunities across our global portfolio of brands, from entry-level roles to senior leadership positions.


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