Restaurant Operations Manager

hace 1 mes


Cancún, Quintana Roo, México Marriott International, Inc A tiempo completo

Marriott International, Inc is seeking a Restaurant Operations Manager to oversee daily restaurant operations and assist with menu planning. This role requires the ability to supervise and manage employees, maintain service and sanitation standards, and review staffing levels to ensure guest satisfaction and financial objectives are met.

The ideal candidate will have high school diploma or equivalent and 4 years of experience in food and beverage, culinary, or related professional area. Alternatively, a 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major, along with 2 years of experience, is also acceptable.

In this role, you will be responsible for:

  • Managing day-to-day operations, including supervising and managing employees, maintaining service and sanitation standards, and reviewing staffing levels
  • Leading the food and beverage team, utilizing interpersonal and communication skills to lead, influence, and encourage others, advocate sound financial/business decision making, and demonstrate honesty/integrity
  • Ensuring exceptional customer service by providing services that are above and beyond for customer satisfaction and retention, improving service by communicating and assisting individuals to understand guest needs, and empowering employees to provide excellent customer service
  • Managing and conducting human resource activities, including providing guidance and direction to subordinates, identifying the educational needs of others, developing formal educational or training programs, and ensuring employees receive on-going training to understand guest expectations

We offer a competitive salary, estimated at $60,000 - $80,000 per year, based on location and experience. If you are a motivated and experienced professional looking to join a dynamic team, please apply now.



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