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Network Support Engineering Internship Opportunity

hace 2 meses

Xico, México Cisco A tiempo completo
Job Summary

Cisco is seeking a highly motivated and detail-oriented Network Support Engineering Intern to join our team. As a Network Support Engineer Intern, you will play a key role in providing technical support to our customers and assisting in the development of our network infrastructure.

Key Responsibilities
  • Provide technical support to customers via phone, email, and in-person interactions
  • Assist in the development and implementation of network infrastructure projects
  • Collaborate with cross-functional teams to resolve complex technical issues
  • Participate in training and development programs to enhance technical skills and knowledge
  • Contribute to the creation and maintenance of technical documentation and knowledge base articles
Requirements
  • Pursuing a degree in Computer Science, Information Technology, Networking, Systems Administration, or a related field
  • Native-level proficiency in English
  • Strong problem-solving and analytical skills
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and prioritize multiple tasks
Preferred Qualifications
  • Networking certifications (CCNA, CCNP, CWNA, etc.)
  • Experience with LANs, VLANs, WLANs, VPNs, NAT devices, and DHCP servers
  • Comprehension of networking protocols (TCP, STP, ARP, Ethernet, OSPF, etc.)
About Cisco

Cisco is a leading technology company that connects people and things to the Internet of Everything (IoE). We are committed to innovation and customer satisfaction, and we are seeking talented individuals to join our team.