Customer Quality Strategist
hace 1 mes
Overview
We are seeking a Customer Quality Strategist to join our team at Sensata Technologies. As a key member of our organization, you will play a critical role in driving quality improvement and ensuring customer satisfaction.
About the Role
This is a challenging opportunity for an experienced Quality Engineer with a strong background in customer-facing roles. The ideal candidate will have excellent communication skills, be able to work independently, and possess a strong analytical mindset.
Responsibilities
- Analyze complex production quality problems and develop effective solutions to meet customer requirements
- Handle Production Part Approval Process and provide necessary documentation to customers
- Conduct measurement system analysis and statistical process control for key processes
- Ensure smooth and timely launch of new and changed products
- Coordinate project teams to ensure successful product launches
- Develop and implement corrective action management for customer issues
- Collaborate with cross-functional teams, including test, design, product, and planning engineers, to solve customer challenges
- Maintain customer contacts regarding all quality-related activities during product development, production start, and series production
- Perform risk assessments and identify potential areas for improvement
- Set quality goals and develop improvement plans
Requirements
- A university degree (Bachelor's degree) or equivalent relevant work experience
- Strong communication and interpersonal skills
- Ability to work in a fast-paced environment and handle multiple competing tasks and demands
- Proficient in Microsoft Office programs (Outlook, Word, PowerPoint, and Excel)
- 8D, 5 Why, Fishbone problem-solving skills
What We Offer
- An estimated annual salary range of $110,000 - $140,000 based on location and experience
- A dynamic and collaborative work environment
- Ongoing training and professional development opportunities
- A competitive benefits package
How to Apply
If you are a motivated and results-driven individual with a passion for quality engineering, please submit your application for this exciting opportunity.
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