Customer Quality Strategist

hace 2 días


Mexicali, Baja California, México Sensata Technologies A tiempo completo

Overview


We are seeking a Customer Quality Strategist to join our team at Sensata Technologies. As a key member of our organization, you will play a critical role in driving quality improvement and ensuring customer satisfaction.



About the Role


This is a challenging opportunity for an experienced Quality Engineer with a strong background in customer-facing roles. The ideal candidate will have excellent communication skills, be able to work independently, and possess a strong analytical mindset.



Responsibilities



  • Analyze complex production quality problems and develop effective solutions to meet customer requirements
  • Handle Production Part Approval Process and provide necessary documentation to customers
  • Conduct measurement system analysis and statistical process control for key processes
  • Ensure smooth and timely launch of new and changed products
  • Coordinate project teams to ensure successful product launches
  • Develop and implement corrective action management for customer issues
  • Collaborate with cross-functional teams, including test, design, product, and planning engineers, to solve customer challenges
  • Maintain customer contacts regarding all quality-related activities during product development, production start, and series production
  • Perform risk assessments and identify potential areas for improvement
  • Set quality goals and develop improvement plans


Requirements



  • A university degree (Bachelor's degree) or equivalent relevant work experience
  • Strong communication and interpersonal skills
  • Ability to work in a fast-paced environment and handle multiple competing tasks and demands
  • Proficient in Microsoft Office programs (Outlook, Word, PowerPoint, and Excel)
  • 8D, 5 Why, Fishbone problem-solving skills


What We Offer



  • An estimated annual salary range of $110,000 - $140,000 based on location and experience
  • A dynamic and collaborative work environment
  • Ongoing training and professional development opportunities
  • A competitive benefits package


How to Apply


If you are a motivated and results-driven individual with a passion for quality engineering, please submit your application for this exciting opportunity.


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