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We are seeking a highly skilled Lead Customer Trust Analyst - Premier Customer Program to join our team. As a key member of our Customer Trust team, you will be responsible for building and driving the expansion of our Customer Trust program for Premier Customers and top-tier legal firm clients.
Key Responsibilities:
- Develop and implement strategies to enhance customer trust and security.
- Provide expert guidance and support to customers on security and compliance matters.
- Collaborate with domain experts, peers, and partners to deliver high-quality services.
- Track and report on key metrics and performance indicators.
- Lead customer security audits and remediation efforts.
- Develop and maintain relationships with key stakeholders.
About You
We are looking for a highly motivated and experienced professional with a strong background in information security and customer trust. You should have excellent communication and interpersonal skills, with the ability to work effectively with both technical and non-technical stakeholders.
Requirements:
- Bachelor's degree in a relevant field.
- Industry-related certifications such as GSEC, CISSP, CISA, CISM, ITIL.
- Strong understanding of information security concepts and risk management.
- Excellent customer management and communication skills.
- Ability to articulate complex security topics to both technical and non-technical audiences.
What We Offer
As a member of our team, you will have the opportunity to work with a world-class organization that is committed to delivering high-quality services to our customers. We offer a competitive salary and benefits package, as well as opportunities for professional growth and development.
Location: CDMX
Language: English
