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Senior Systems Analyst

hace 2 meses


Zapopan, Jalisco, México Oracle A tiempo completo

Job Summary

We are seeking a highly skilled Senior Systems Analyst to join our team at Oracle. As a key member of our IT department, you will be responsible for managing product gaps, defining product enhancements, and coordinating with internal teams to ensure seamless product rollout.

Key Responsibilities

  • Manage product gaps from business specifications to product enhancement and/or business process change.
  • Define product enhancements to drive solutions for all customers.
  • Manage product setup definition and configuration along with internal business process teams.
  • Manage all aspects of product rollout and coordination with internal teams.
  • Establish priorities for feasibility studies, systems design, and implementation to develop new and/or modify the company's information processing systems.
  • Coordinate with functional departments involved to collect system specifications, techniques, and controls.
  • Interact with senior management within Product Development, Business organizations, and Global IT.
  • Use advanced monitoring tools to ensure the health of our production and non-production environments.
  • Triage critical tickets from our customers and engage the major incident process.
  • Interact with Site Reliability, Development, Consulting, Customer Support, Oracle Cloud, and infrastructure teams to provide world-class service on all Oracle Hospitality products.

Requirements

  • Strong technical skills in Weblogic administration, Unix/Linux, and Windows OS.
  • Excellent communication and problem-solving skills.
  • Ability to work in a fast-paced environment and prioritize tasks effectively.

What We Offer

  • A dynamic and collaborative work environment.
  • Opportunities for professional growth and development.
  • A competitive salary and benefits package.