Automotive Solutions Manager and Service Expert
hace 3 semanas
Revolution is seeking a highly skilled Automotive Solutions Manager and Service Expert to join our team.
The ideal candidate will have experience in automotive SR and a proven track record of success in direct sales and customer service.
The successful candidate will be responsible for planning, coordinating, and overseeing the operations of Dealer service centers, increasing the functionality of services and repairs.
Key responsibilities include:
- Obtaining, maintaining, and growing a customer base within defined areas.
- Meeting and exceeding monthly sales goals for assigned territories.
- Verifying and confirming that authorized service centers comply with the brand service model.
- Installing and providing on-site and online training for all product lines of the brand.
- Certifying that dealer service center staff are properly utilizing the internal system.
- Using a consultative sales approach: prospecting, discovery, and closing.
- Providing excellent customer service skills, resolving customer issues to complete customer satisfaction.
- Driving key metrics within customer satisfaction and retention goals.
- Providing input to management on industry trends within the territory.
- Providing automotive technical support.
- Cultivating relationships with strategic distribution partners.
Requirements:
- College degree preferred.
- Three to five years of proven success in direct sales and customer service.
- Experience in the automotive industry essential.
- Two years of experience with operational software platforms such as SAT.
- Two years of experience with sales CRM programs.
- Intermediate to advanced computer proficiency.
- Frequent periods spent driving, standing, or sitting in the same location with some opportunity to move around, or at times there may be a requirement to bend or lift light material or equipment (generally under 8 lbs.).
Salary: $30,000 - $32,000 (fixed and variable) Monthly
Location: Villa Hermosa, Tabasco
Job Type: Full-time, Weekend shifts, 10-hour shifts, 8-hour shifts
Education: Completed degree (Preferred)
Experience: Personnel supervision: 3 years (Preferred)
Language: English (Preferred)
Workplace: On-site employment
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