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Server - Food and Beverage Team Member
hace 2 meses
Job Summary
We are seeking a skilled Server to join our Food and Beverage team at Le Méridien Mexico City. As a Server, you will be responsible for providing exceptional service to our guests, ensuring their dining experience is memorable and enjoyable.
Key Responsibilities
- Serve food and beverages to guests in a timely and efficient manner.
- Set tables according to the type of event and service standards.
- Answer questions about menu selections and communicate with the kitchen regarding menu questions, wait times, and product availability.
- Record transactions in our MICROS system at the time of order.
- Check in with guests to ensure satisfaction with each food course and/or beverages.
- Maintain the cleanliness of work areas, china, glass, etc., throughout the day.
- Complete closing duties, including restocking items and turning off lights.
- Present a physical and accurate check to the guest and process payment.
Requirements
- Follow all company and safety and security policies and procedures.
- Report accidents, injuries, and unsafe work conditions to management.
- Complete safety training and certifications.
- Ensure uniform and personal appearance are clean and professional.
- Maintain confidentiality of proprietary information and protect company assets.
- Welcome and acknowledge all guests according to company standards.
- Anticipate and address guests' service needs.
- Assist individuals with disabilities.
- Thank guests with genuine appreciation.
- Speak with others using clear and professional language.
- Develop and maintain positive working relationships with others.
- Support the team to reach common goals.
- Listen and respond appropriately to the concerns of other employees.
- Ensure adherence to quality expectations and standards.
- Read and visually verify information in a variety of formats.
- Stand, sit, or walk for an extended period of time or for an entire work shift.
- Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance and objects weighing in excess of 50 pounds with assistance.
- Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination.
- Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps.
- Reach overhead and below the knees, including bending, twisting, pulling, and stooping.
About Marriott International
Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.
