Medical Communications Specialist

hace 9 horas


Ciudad de México, Ciudad de México Thermo Fisher Scientific A tiempo completo
About the Role

We are seeking a highly skilled Medical Communications Specialist to join our team at Thermo Fisher Scientific. As a key member of our Medical Communications team, you will play a critical role in delivering outstanding service to our clients and improving patient health.

Key Responsibilities
  • Develop and deliver training programs and curriculums to promote continuous improvement and ensure compliance with corporate, departmental, and client policies and procedures.
  • Coordinate and assist with corrective action plans as needed, ensuring program consistency and accuracy.
  • Monitor efficiency of training and observe training sessions to assess changes in employee performance and modify training to increase helpful outcomes.
  • Integrate training with clients while negotiating organizational differences in culture, management structure, and staffing.
  • Evaluate quality trends across the program and provide feedback to the management team, tracking and documenting Quality Events.
Requirements
  • Bachelor's degree in Pharmacy or equivalent and relevant formal academic/vocational qualification.
  • Previous experience providing knowledge, skills, and abilities to perform the job (comparable to 5+ years).
  • Comprehensive understanding of applicable health professionals (FDA, EMA) or local regulations.
  • Strong knowledge of drugs and drug information.
  • Ability to perform call/document review, including complex clinical discussions, and provide clear and concise feedback.
  • Phenomenal organizational and time management skills.
  • Strong attention to detail and ability to multi-task.
  • Effective verbal and written communication skills.
  • Excellent problem-solving skills.
  • Strong digital literacy, including Microsoft Office.
  • Ability to train and mentor others.
  • Excellent language skills (comprehension, speaking, reading, and writing) must be proven if the position requires languages other than English.
  • Ability to work in a team environment and/or independently as needed.
Why Join Our Medical Communications Team?

We deliver outstanding service by supplying high-quality medical information services on behalf of our clients to patients, healthcare providers, and other client stakeholders. We lead medical information inquiries, detail adverse events and product complaints, support product launches, and help clients set up successful medical communications operations in a complex, global environment.



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