Multilingual Support Specialist

hace 2 meses


Xico, México Sae A tiempo completo

Con una perspectiva global, Sae busca un profesional técnico con habilidades lingüísticas para brindar apoyo remoto a clientes en Estados Unidos y Canadá. Este es un oportunidad ideal para aquellos que desean desarrollar sus habilidades de comunicación y resolver problemas complejos.

Sueldo: $18,000.00 - $20,000.00 al mes

Nuestra empresa: Se trata de una empresa multinacional estadounidense dedicada al desarrollo de tecnología de la información que ofrece computadoras personales, impresoras y accesorios relacionados, así como servicios de impresión 3D.

Responsabilidades del puesto:

Se requiere brindar apoyo técnico remoto a clientes mediante llamadas telefónicas, proporcionar asistencia a los clientes y ayudarlos a configurar equipo de impresión avanzado, realizar diagnósticos remotos y ofrecer soluciones efectivas a los clientes. El perfil ideal debe tener experiencia en soporte técnico y ser capaz de trabajar en un entorno dinámico y estresarante.

Requisitos del puesto:

Experiencia en soporte técnico (preferiblemente con fines empresariales), licenciatura completa, conocimientos avanzados de inglés y capacidad para comprender y resumir instrucciones complejas. Es importante tener buena comunicación verbal y escrita, ya que el puesto implica trabajo en equipo y responder a las inquietudes de los clientes.

Beneficios:

Aumentos salariales: La empresa ofrece aumentos salariales basados en el desempeño y la satisfacción de los objetivos establecidos.

Bebidas gratis: Los empleados pueden disfrutar de bebidas gratuitas en el lugar de trabajo.

Horarios flexibles: La empresa ofrece horarios flexibles para permitir a los empleados equilibrar su vida laboral y personal.

Servicio de comedor: El servicio de comedor es una ventaja para los empleados que prefieren comer en el lugar de trabajo.

Vacaciones adicionales o permisos con goce de sueldo: La empresa ofrece vacaciones adicionales y permisos con goce de sueldo para permitir a los empleados descansar y reponer energías.

Lugar de trabajo: La sede se encuentra en México City, Benito Juárez, cerca de la parada del metro Parque de los Venados o Zapata.



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