Retail Store Operations Coordinator
hace 2 días
Burberry Limited is seeking a highly organized and detail-oriented individual to join our team as a Retail Store Operations Coordinator. This role is responsible for supporting the store's back of house operations, ensuring a seamless customer experience.
Key Responsibilities- Manage inventory control, including receiving and handling stock orders, and ensuring accuracy of products received.
- Support the sales team with retrieving stock in a timely manner, including Omnichannel and stock pullback.
- Maintain a tidy back of house area, compliant with Retail Operations and Standards.
- Conduct quality control on all products and report any issues to the store lead.
- Support aftersales process, including alterations, repairs, and personalization, to elevate the client experience.
- Ensure all stockroom equipment is working and fully operational, and report any concerns through the Ask services.
- Perform ad-hoc administration tasks, including answering telephone calls, responding to customer service inquiries, and ordering stationery and supermarket supplies.
- Support store management with events, visual merchandising, stock taking, and other duties as required.
- Excellent organizational skills and attention to detail.
- Excellent communication skills, both verbal and written.
- Intermediate computer skills in core Microsoft software.
- Previous experience with SAP is desirable.
- Ability to work well in a team and in a busy team environment.
Burberry Limited is an Equal Opportunities Employer and offers a competitive salary and benefits package to the successful candidate.
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