Retail Store Operations Coordinator

hace 2 días


Ciudad de México, Ciudad de México Burberry Limited A tiempo completo
Job Overview

Burberry Limited is seeking a highly organized and detail-oriented individual to join our team as a Retail Store Operations Coordinator. This role is responsible for supporting the store's back of house operations, ensuring a seamless customer experience.

Key Responsibilities
  • Manage inventory control, including receiving and handling stock orders, and ensuring accuracy of products received.
  • Support the sales team with retrieving stock in a timely manner, including Omnichannel and stock pullback.
  • Maintain a tidy back of house area, compliant with Retail Operations and Standards.
  • Conduct quality control on all products and report any issues to the store lead.
  • Support aftersales process, including alterations, repairs, and personalization, to elevate the client experience.
  • Ensure all stockroom equipment is working and fully operational, and report any concerns through the Ask services.
  • Perform ad-hoc administration tasks, including answering telephone calls, responding to customer service inquiries, and ordering stationery and supermarket supplies.
  • Support store management with events, visual merchandising, stock taking, and other duties as required.
Requirements
  • Excellent organizational skills and attention to detail.
  • Excellent communication skills, both verbal and written.
  • Intermediate computer skills in core Microsoft software.
  • Previous experience with SAP is desirable.
  • Ability to work well in a team and in a busy team environment.
What We Offer

Burberry Limited is an Equal Opportunities Employer and offers a competitive salary and benefits package to the successful candidate.



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