Customer Service Coordinator for Manufacturing and Sales
hace 2 días
About the Role
We are seeking a highly skilled Customer Service Coordinator to join our team at International Paper. This role will be responsible for communicating with customers, estimating and entering orders, and performing various tasks to facilitate excellent customer relationships.
Key Responsibilities:
- Take customer orders directly or through account managers.
- Place timely orders for materials and supplies used in production.
- Communicate with customers regarding order status, estimates, quotations, changes, confirmations, complaints, and questions.
- Process purchase orders, coordinate account credits, and maintain customer data.
- Collaborate with production staff to achieve on-time customer deliveries using the KIWI system.
Requirements:
- Degree in administration.
- Experience working in a manufacturing environment.
- Computer data-entry experience.
- Background in the corrugated box industry.
- Entry-level to 5 years of customer relations experience.
Preferred Competencies:
- Customer Focus.
- Action Oriented.
- Integrity and Trust.
- Perseverance.
- Composure.
About International Paper
We are an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.
The estimated salary for this position is $45,000 - $60,000 per year, depending on location and experience.
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