Bilingual Customer Service Representative
hace 1 semana
**About Tres R**
Tres R is a dynamic and growing company seeking a highly skilled Bilingual Customer Service Representative to join our team.
**Job Summary**
We are looking for a customer-focused individual with excellent communication skills to provide top-notch support to our clients. As a Bilingual Customer Service Representative, you will be responsible for handling customer inquiries, resolving issues, and providing solutions in a timely and professional manner.
**Key Responsibilities**
- Respond to customer inquiries via phone, email, and chat
- Resolve customer complaints and issues in a professional and timely manner
- Provide product information and support to customers
- Collaborate with internal teams to resolve customer issues
- Meet or exceed customer satisfaction targets
**Requirements**
- Advanced English language skills (B2-C1)
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment
- Strong problem-solving and analytical skills
- Availability to work a variety of shifts, including evenings and weekends
**What We Offer**
- Competitive monthly base salary + bonuses
- Legal benefits
- Health insurance
- Paid training
- Onsite benefits
**Location**
León, Guanajuato
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