Technical Infrastructure Support Specialist
hace 7 días
At Endava, we design and implement back-end services that ensure reliability, security, and scalability for all platform layers within our solutions.
Job OverviewWe are seeking a skilled Technical Infrastructure Support Specialist to join our team. This role offers a competitive salary package of $85,000 - $110,000 per year, depending on experience, as well as opportunities for career growth and professional development.
Job DescriptionAs a Technical Infrastructure Support Specialist at Endava, you will provide technical assistance and support to our infrastructure teams. Your primary responsibilities will include:
- Maintaining Endava's IT infrastructure, ensuring smooth operation and troubleshooting hardware and software issues.
- Providing onsite and remote desktop support for employees using Endava's IT assets and systems.
- Managing IT hardware assets, including imaging and deploying Windows equipment using various tools.
- Updating internal documentation and procedures to ensure accuracy and efficiency.
To be successful in this role, you will need:
- Experience with Windows 10/11 and MacOS (installation, operation, and troubleshooting).
- Knowledge of networking concepts, principles, and troubleshooting skills.
- Active Directory and Azure Active Directory knowledge.
- Microsoft Office 365 administration knowledge.
- Excellent customer service and interpersonal skills.
- Excellent English communication skills (verbal and written).
At Endava, we offer a range of benefits to support your career development and work-life balance, including:
- Hybrid work and flexible working hours.
- Employee assistance program.
- Global internal wellbeing program.
- Access to wellbeing apps.
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