Technical Support Specialist

hace 5 días


Monterrey, Nuevo León, México Rego A tiempo completo

About the Role:

We are seeking a highly skilled Technical Support Specialist to join our team at Rego. The ideal candidate will have experience in the laser cutting machine industry and be able to provide technical support to customers.

Key Responsibilities:

  • Install and commission laser cutting machines for customers
  • Provide technical training, maintenance, and upgrading for customers
  • Repair and solve faults of the laser cutting machine
  • Manage customer maintenance information and machine
  • Cooperate with sales to provide technical support
  • Handle customer complaints and resolve issues

Requirements:

  • Service experience in the laser cutting machine industry
  • Age under 32 years old
  • Ability to communicate in English
  • Adaptability to domestic business trips and short-term business trips to Latin American neighboring countries


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