Bilingual Sales Representative
hace 4 semanas
Job Summary:
We are seeking a highly motivated and customer-focused Bilingual Sales Representative to join our team at AT&T. As a key member of our sales team, you will be responsible for delivering exceptional customer service and sales support to our business customers.
Key Responsibilities:
- Customer Service: Provide best-in-class service to our business customers, addressing their account-related concerns and finding solutions that meet their needs.
- Sales and Support: Identify growth opportunities for our business customers, integrating additional lines or services into their accounts to bolster their business expansion.
- Communication and Relationship Building: Develop strong relationships with customers through effective communication, empathy, and personalized solutions.
- Product Knowledge: Gain proficiency in a variety of offerings, including Telephone Services, hotspots, wireless devices, DIRECTV, Internet solutions, and business systems.
- Upselling and Cross-Selling: Specialize in enhancing customer plans through upgrades, package modifications, and the introduction of new services.
Requirements:
- Language Skills: Advanced English fluency to effectively communicate with U.S. customers.
- Sales Experience: At least 1 year of sales experience with outstanding communication skills and the ability to build positive customer relationships.
- Technical Skills: Experience using personal computers and Microsoft Office products to research information and support customers.
- Availability: Availability to train and work 40 hours across 5 days of the week within our operating hours of 7:00 AM to 6:30 PM CST, Monday to Saturday.
What We Offer:
- Competitive Pay: Monthly Base Salary: MXN$18,000, before Taxes
- Bonus and Incentives: Average monthly bonus of MXN $8,000, when you meet your sales and service targets
- Benefits: Life Insurance, 15 days of Christmas Bonus, Vacation days, plus three personal days, onsite medical and more
- Discounts: 50% discount on five lines of AT&T Wireless service
- Training and Development: Paid training starting from the first day
Equal Employment Opportunity:
AT&T is an equal employment opportunity employer and welcomes applications from diverse candidates.
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