Luxury Operations Manager
hace 1 mes
Luxury Retail Environment
We are seeking an experienced Luxury Operations Manager - Client Experience Specialist to join our team in a luxury retail environment. The ideal candidate will have a strong background in operations management, with a focus on delivering exceptional client experiences.
About the Role
This is a critical role that requires a high level of organizational skills, attention to detail, and excellent communication abilities. As an Ops Dedicated, you will be responsible for overseeing day-to-day operational effectiveness, developing and leading the operations strategy for the store, managing all aspects of product flow, store inventory control, administration of front and back of the house, maintenance of the store, client delivery process, and ensuring seamless execution of these processes.
Key Responsibilities
- Develop and implement operational strategies to drive business growth and improve client satisfaction
- Manage store inventory, including ordering, receiving, and stocking products
- Coordinate with suppliers to ensure timely delivery of products and materials
- Maintain accurate records and reports of sales, inventory, and other key metrics
- Collaborate with the Store Manager to develop and execute marketing strategies to drive sales and increase brand awareness
- Provide exceptional client service by resolving issues promptly and efficiently
- Lead and coach a team of operations staff to achieve operational objectives and deliver high-quality results
Requirements
- 3+ years of experience in operations management or a related field
- Degree in Business Administration, Operations Management, or a related field
- Excellent communication, leadership, and problem-solving skills
- Ability to work in a fast-paced environment with multiple priorities
- Fluency in English is a must
What We Offer
We offer a competitive salary package, ranging from $60,000 to $80,000 per year, depending on experience and qualifications. In addition, we provide a generous benefits package, including medical, dental, and vision insurance, 401(k) matching, and paid time off. We also offer opportunities for career growth and professional development, as well as a dynamic and supportive work environment.
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