Luxury Night Manager
hace 2 semanas
About This Role:
We are seeking a highly skilled and experienced Luxury Night Manager to join our team at The St. Regis Mexico City. As a key member of our management team, you will be responsible for overseeing all property operations during the overnight shift, ensuring exceptional hospitality and service standards are maintained.
Key Responsibilities:
- Monitor and ensure compliance with all operational guidelines.
- Ensure employees are working in a safe environment and follow proper uniform and grooming standards.
- Manage period-end inventories and maintain accurate financial records.
- Assist in responding to guest issues and resolving conflicts in a professional manner.
- Work closely with the leadership team to identify areas for improvement and implement action plans to prevent guest issues from recurring.
Requirements:
To be successful in this role, you will need:
- A high school diploma or equivalent, with 4 years of experience in guest services, front desk, housekeeping, or a related field.
- Or a 2-year degree in Hotel and Restaurant Management, Hospitality, Business Administration, or a related major, with 2 years of experience in a similar role.
- Excellent communication and problem-solving skills, with the ability to work effectively in a fast-paced environment.
What We Offer:
In addition to a competitive salary of $65,000 - $80,000 per year, we offer a range of benefits, including:
- A comprehensive health insurance package.
- A 401(k) retirement plan with company match.
- Tuition reimbursement and professional development opportunities.
- A generous paid time off policy.
About Us:
The St. Regis Mexico City is part of Marriott International's luxury portfolio, offering guests unparalleled service and amenities. Our team is committed to delivering exceptional experiences and exceeding guest expectations.
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