Luxury Night Manager

hace 2 semanas


Xico, México Marriott International, Inc A tiempo completo

About This Role:

We are seeking a highly skilled and experienced Luxury Night Manager to join our team at The St. Regis Mexico City. As a key member of our management team, you will be responsible for overseeing all property operations during the overnight shift, ensuring exceptional hospitality and service standards are maintained.

Key Responsibilities:

  • Monitor and ensure compliance with all operational guidelines.
  • Ensure employees are working in a safe environment and follow proper uniform and grooming standards.
  • Manage period-end inventories and maintain accurate financial records.
  • Assist in responding to guest issues and resolving conflicts in a professional manner.
  • Work closely with the leadership team to identify areas for improvement and implement action plans to prevent guest issues from recurring.

Requirements:

To be successful in this role, you will need:

  • A high school diploma or equivalent, with 4 years of experience in guest services, front desk, housekeeping, or a related field.
  • Or a 2-year degree in Hotel and Restaurant Management, Hospitality, Business Administration, or a related major, with 2 years of experience in a similar role.
  • Excellent communication and problem-solving skills, with the ability to work effectively in a fast-paced environment.

What We Offer:

In addition to a competitive salary of $65,000 - $80,000 per year, we offer a range of benefits, including:

  • A comprehensive health insurance package.
  • A 401(k) retirement plan with company match.
  • Tuition reimbursement and professional development opportunities.
  • A generous paid time off policy.

About Us:

The St. Regis Mexico City is part of Marriott International's luxury portfolio, offering guests unparalleled service and amenities. Our team is committed to delivering exceptional experiences and exceeding guest expectations.


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