Customer Service Representative
hace 2 semanas
Arrow Electronics, Inc. is seeking a highly skilled Customer Support Associate to join our team. As a key member of our customer support team, you will be responsible for providing exceptional customer service and support to our customers.
Key Responsibilities:- Provide expert internal and external customer service and sales support to both the Inside Sales Team and customer engagements.
- Assist Sales with overall Quote to Order activities.
- Responsible for Post-order to Invoice including but not limited to order entry, maintenance Value Added orders & follow up to complete end to end process.
- Backlog Management.
- Work with the Asset and different portals to expedite factory purchase orders to meet customer open order demands.
- Manage inbound customer order formats (pdf, e-mail, Microsoft Office documents).
- Submit supplier requirements which include Value Added, NCNR (Non-Cancellable, Non-Returnable), and COP (Customer Owned Parts); assist in maintenance for contract pricing.
- Support sales team with direct customer contact, which includes coordinating reports, and providing the first point of escalation after the initial set of expedites.
- Work closely with the asset team to process orders for customers and resolve issues for the customer in a timely manner.
- Support sales team with RMA (Return Material Authorization), initiate CAR (Corrective Action Request) FQR (Field Quality Request), and correct post-delivery issues (wrong carrier, wrong packaging, wrong shipping account, etc.).
- 1 year of experience or High school graduate with equivalent related experience.
- Industry experience is preferred in a similar field.
- Must be familiarized with ERP systems.
- Must be familiarized with Quoting process.
- Must be familiarized with RMA.
- Must be familiarized with Expedites.
- Basic to intermediate knowledge of Microsoft Excel is a must.
- Experience supporting sales efforts.
- Communication skills teamwork-oriented.
- Ability to communicate fluently in English.
- Competitive financial compensation, including various compensation plans and a solid benefits package.
- 30 days of Christmas bonus
- 40% vacation premium
- 12 vacation days
- Vision Assistance
- Life Insurance
- Healthcare Insurance
- Food/Pantry Vouchers
- Restaurant Vouchers
- Savings Fund
- Growth Opportunities, and more
- Hybrid - 3 days in office
We offer a dynamic work environment with opportunities for growth and development. If you are a motivated and customer-focused individual, we encourage you to apply for this exciting opportunity.
-
Customer Service Representative Position
hace 5 días
Sonora, México Aviada Sa De Cv A tiempo completoAs a key member of our team, you will be responsible for providing exceptional customer service and support to our clients. Your primary goal will be to resolve customer inquiries in a timely and professional manner, ensuring that their issues are addressed to their satisfaction.This is a temporary position that requires a high level of customer service...
-
Customer Support Representative
hace 2 meses
Sonora, México Aviada SA de CV A tiempo completoYou will interact with customers to provide and process information in response to inquiries, concerns, and requests about products and services. Assists with complaints, errors, account questions, troubleshooting, billing, refunds, cancellations, and other queries. This is a Temporary position. **Responsibilities** - Professionally handle incoming...
-
Customer Support Representative
hace 2 semanas
Sonora, México Utility Profit + Sunroom A tiempo completoWe're revolutionizing the way people rent homes, and we need your help to make it happen. As a Customer Support Specialist at Utility Profit + Sunroom, you'll be part of a dynamic team that's changing the real estate market.What You'll Do:As a key member of our team, you'll be responsible for providing exceptional support to our clients and growing team....
-
Cocoa Sales Professional
hace 2 semanas
Sonora, México Barry Callebaut A tiempo completoAbout the Role:The Cocoa Sales Representative will drive business growth and sales volume expansion in the North America region, aligning with Barry Callebaut's strategic plan. This role focuses on satisfying customer needs, achieving long-term business relationships, and collaborating with cross-functional teams to achieve sales targets.Key...
-
Senior Financial Services Representative
hace 1 semana
Sonora, México Bank of America A tiempo completoJob Summary:This position is responsible for serving as the primary point of contact for financial center clients, identifying personal banking needs, offering solutions, and connecting clients to specialists. Key responsibilities include deepening client relationships, supporting clients with self-service activities, and providing exceptional client...
-
Devops Software Lead
hace 2 semanas
Sonora, México Continental A tiempo completoYour tasks**Profile**:A DevOps Software Lead will be responsible for leading a team of software engineers in the development and maintenance of our toolchains. This includes knowledge about SW development environments, Agile Methodologies (SCRUM/Kanban), and IT administration and service tasks.Key responsibilities include:Leading a team of software engineers...
-
Supply Chain Management Specialist
hace 2 semanas
Sonora, México Arrow Electronics, Inc. A tiempo completoPosition: Supply Chain SpecialistArrow Electronics, Inc. is a global provider of products, services, and solutions to industrial and commercial users of electronic components and enterprise computing solutions. As a Supply Chain Specialist, you will be responsible for the day-to-day sales activity, sales support, and customer service tasks for customers and...
-
Purchasing Agent
hace 4 semanas
sonora, México Tuolumne Utilities District A tiempo completoPURCHASING AGENT POSITION: Purchasing AgentDEPARTMENT: FinanceREPORTS TO: Finance DirectorPAY RANGE: 44DATE PREPARED: July 2009 General Description: Under general supervision of the Finance Director, coordinates and administers the District’s purchasing program and carries out purchasing procedures and policies as adopted by the Board of Directors in...
-
Account Support
hace 5 meses
Sonora, México LMPM A tiempo completo**About Inhabit** **About Streamline** We are the industry leader in vacation rental software. Our clients use our cutting-edge technology and modern solutions to manage their entire property management operations: online bookings, maintenance, housekeeping accounting, etc. If you’re interested in joining a team working to build a unique world-class...
-
auxiliar administrativo
hace 2 semanas
obregon sonora, México intugo A tiempo completoJoin our team Review medical information and documents and process information according to the customer guidelines to ensure the patients get their medical equipment on time, the order information is accurate, the service is covered and billed to the appropriate insurance and/or the pharmacy departments receive information on time. Make and receive phone...
-
Accounting Technician 1/2/3
hace 4 semanas
sonora, México Tuolumne Utilities District A tiempo completoREPORTS TO: Finance DirectorDATE PREPARED: March 2024PAY RANGE: 34/40/44FLSA Status: Non-exempt General Description: Under general supervision of the Finance Director, performs a variety of professional and technical duties in support of financial and accounting functions of the District; prepares, processes and maintains accounting and financial...
-
Senior Backend Engineer
hace 2 semanas
Sonora, México Clip A tiempo completoWho We AreClip is a leading FinTech company revolutionizing the payments landscape in Mexico. We empower individuals to exchange value directly from their mobile devices, turning their smartphones or tablets into card terminals. Our well-funded startup has accelerated growth, expanding our lead in the market and targeting new markets.The RoleWe seek a Senior...
-
Strategic Procurement Specialist
hace 2 semanas
Sonora, México Te Connectivity A tiempo completoAt Te Connectivity, we are seeking a highly skilled Strategic Procurement Specialist to join our Strategic Sourcing Teams. As a key member of our team, you will develop and implement multi-year strategies for assigned commodities, suppliers, and parts/services to achieve established goals in supplier quality, delivery, price, and service.The successful...
-
Senior Backend Engineer
hace 3 semanas
Sonora, México Clip A tiempo completoAbout UsClip is a leading fintech company revolutionizing the payments landscape in Mexico. We empower individuals to exchange value directly from their mobile devices, turning smartphones or tablets into card terminals. Our well-funded and fast-growing startup is accelerating to extend our lead and move into new markets.The RoleWe are seeking a Senior...
-
Relationship Banker
hace 3 meses
Sonora, México Bank of America A tiempo completoDescription : This job is responsible for engaging clients in the lobby to educate and assist with conducting transactions through self-service resources, such as mobile banking, online banking, or ATM. Key responsibilities include accurately and efficiently processing cash transactions for clients as needed. Job expectations include having deep...
-
Strategic Sourcing Analyst Iii
hace 2 meses
Sonora, México TE Connectivity A tiempo completoTE Connectivity's Strategic Sourcing Teams develop and implement multi-year strategies for assigned commodities, suppliers, and parts/services to achieve established goals in supplier quality, delivery, price, and service. They align strategy and execution with cross-functional partners such as engineering, manufacturing, product management, and functional...
-
Telemarketing Sales: Business Development
hace 2 meses
Sonora, México Utility Profit + Sunroom A tiempo completo**Background **Utility Profit was born out of Sunroom Leasing. **Utility Profit** is on a mission to improve the experience of renting homes. We make it easy for renters to see the utility options for their address and set up their water, electric, gas, and internet. We’re building a sales team and creating the future of moving. Our headquarters are in...
-
MGR II SUPPLY CHAIN
hace 4 semanas
sonora, México TE Connectivity Corporation A tiempo completoThe Global Inventory Manager will be responsible for the design and execution of inventory policies and inventory health. In this role, you’ll design and deploy planning & fulfillment initiatives leveraging best practices and solutions with the objective of improving our customer’s on-time delivery, lead-time, forecast accuracy, and inventory turns. Job...
-
Senior Banker
hace 3 meses
Sonora, México Bank of America A tiempo completoDescription : This job is responsible for serving as the first point of contact for financial center clients, helping to uncover personal banking needs of both individual and small business clients, offering appropriate solutions, and connecting clients to specialists. Key responsibilities include deepening client relationships through platform...
-
Agente Telefónico de Call Center Bilingüe
hace 3 semanas
Work on-site at our Hermosillo location: Plaza Pabellon Reforma, 83270 Hermosillo, Sonora., México Hammond Consultoria A tiempo completo**Join Our On-Site Team as a Bilingual Customer Service Agent and Earn Up to $19,750 MXP Monthly!** We're building a team of customer service experts who can assist our customers with their parking needs, ensuring a smooth and hassle-free experience. At Hammond Consulting, you'll have the opportunity to grow your career in a supportive and engaging...