Customer Service Representative Position
hace 6 días
As a key member of our team, you will be responsible for providing exceptional customer service and support to our clients. Your primary goal will be to resolve customer inquiries in a timely and professional manner, ensuring that their issues are addressed to their satisfaction.
This is a temporary position that requires a high level of customer service skills, as well as the ability to work in a fast-paced environment. If you have a strong passion for delivering excellent customer experiences and are looking for a challenging opportunity, we encourage you to apply.
**Key Responsibilities:**
• Provide prompt and professional customer service via phone, email, or chat
• Resolve customer inquiries and issues in a timely and effective manner
• Escalate complex issues to management as needed
• Maintain accurate records of customer interactions and issues
**Requirements:**
• 1-3 years of experience in customer service or a related field
• Proficiency in English (B2-C1 level)
• High school diploma or equivalent
• Excellent communication and problem-solving skills
• Ability to work in a team environment and adapt to changing priorities
**Benefits and Compensation:**
We offer a competitive salary and comprehensive benefits package, including a 100% salary registry at IMSS, 15-day Christmas bonus, and private medical insurance with $20,000,000 MXN in coverage. We also offer a relaxed atmosphere and opportunities for professional growth and development.
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