IT Service Delivery Specialist

hace 5 días


Saltillo, Coahuila de Zaragoza, México Johnson Controls A tiempo completo

We are seeking a highly skilled IT Service Delivery Specialist to join our Field Operations team at Johnson Controls. As an integral part of our organization, you will be responsible for delivering high-quality IT services to support the success of our business units.

Estimated Salary: $60,000 - $80,000 per year.

About the Role

This is a field-based role that requires strong communication and problem-solving skills. You will work closely with cross-functional teams to identify and resolve technical issues, implement new technologies, and improve overall IT service delivery.

Key Responsibilities
  • Deliver IT services in accordance with Service Level Agreements (SLAs) using JCI Service Management toolset
  • Provide technical support for end-user devices, network infrastructure, and other IT systems
  • Implement and maintain hardware and software solutions to meet business needs
  • Collaborate with vendors and internal stakeholders to ensure seamless service delivery
  • Communicate proactively with customers to manage expectations and resolve issues
Requirements

To succeed in this role, you will need:

  • A Bachelor's degree in Information Technology or related field
  • At least 1 year of experience in IT field support or related role
  • Excellent communication and problem-solving skills
  • Ability to work independently and as part of a team
  • Familiarity with Power BI and Power Apps (desired)
What We Offer

In return for your expertise, we offer a competitive salary, comprehensive benefits package, and opportunities for professional growth and development. If you are passionate about delivering exceptional IT services and have a customer-centric approach, we encourage you to apply for this exciting opportunity.



  • Saltillo, Coahuila de Zaragoza, México Steelcase A tiempo completo

    IT Service Desk Support SpecialistWe are seeking a skilled IT Service Desk Support Specialist to join our team. As a key member of our IT department, you will be responsible for providing exceptional technical support to our customers.Key Responsibilities:- Investigate, diagnose, and resolve technical issues and requests from customers using available...


  • Saltillo, Coahuila de Zaragoza, México Sap A tiempo completo

    **About the Role**We are seeking a highly skilled IT Infrastructure Specialist to join our team at SAP. As an IT Infrastructure Specialist, you will be responsible for designing, configuring, and administering server landscapes with a focus on Windows Operating Systems.**Key Responsibilities**• Conceptual design, configuration, and administration of server...

  • IT Support Specialist

    hace 4 semanas


    Saltillo, Coahuila de Zaragoza, México Johnson Controls A tiempo completo

    As a Field IT Support Specialist at Johnson Controls, you will provide a range of information technology support services to ensure seamless operations across the organization. Your responsibilities will include connectivity, hardware and software support, and incident resolution. You will also be involved in the delivery of Enterprise and Business Unit...


  • Saltillo, Coahuila de Zaragoza, México Johnson Controls A tiempo completo

    **Job Summary**We are seeking a skilled Customer Service Specialist to join our team at Johnson Controls. As a Customer Service Specialist, you will be responsible for ensuring that customers receive exceptional service and support.**Key Responsibilities**Process customer orders and respond to customer inquiries in a timely and professional manner.Monitor...


  • Saltillo, Coahuila de Zaragoza, México Ntt Data A tiempo completo

    We are seeking a skilled IT Field Support Specialist to join our team in Mexico. As an IT Field Support Specialist, you will be responsible for providing technical support and troubleshooting services for desktops, notebooks, and printers.About the Role:Perform basic configuration of desktop/notebook/printersAssist with simple parts replacement and repair on...


  • Saltillo, Coahuila de Zaragoza, México Eaton A tiempo completo

    Job OverviewEaton, a leading global technology leader in power management solutions, is currently seeking an IT Senior Technical Specialist to join their Corporate Sector division.


  • Saltillo, Coahuila de Zaragoza, México Sap A tiempo completo

    About the JobWe're seeking an experienced Cloud Operations Specialist to join our team at SAP. As a key member of our operations team, you will be responsible for ensuring day-to-day quality service delivery. This includes defining and tracking various service KPIs and SLAs, de-escalating running escalations, and working towards automating various day-to-day...


  • Saltillo, Coahuila de Zaragoza, México We Hire It A tiempo completo

    We Hire It is seeking a Customer Service Ambassador to join our team. This role at Tata Consultancy Services, a global IT services leader, requires 1+ years of experience and advanced English skills. Job OverviewTata Consultancy Services is a world-class organization that offers exciting career opportunities for individuals who are passionate about...


  • Saltillo, Coahuila de Zaragoza, México Emp Lider - Distribución A tiempo completo

    At Emp Lider - Distribución, we're looking for a highly skilled Customer Service Specialist to join our team. This is an exciting opportunity for someone who enjoys working in fast-paced environments and providing exceptional customer service.About the RoleWe are seeking a talented individual to manage discrete and program orders on a daily basis. The ideal...


  • Saltillo, Coahuila de Zaragoza, México Administración De Talentos A tiempo completo

    About the PositionWe are seeking an experienced IT Support Specialist to join our team. ResponsibilitiesThe IT Support Specialist will be responsible for providing technical support to our employees. RequirementsThe ideal candidate will have strong technical skills and excellent communication skills.

  • Senior Developer

    hace 1 semana


    Saltillo, Coahuila de Zaragoza, México Hexaware Technologies A tiempo completo

    Job TitleSenior Developer - IT Service ManagementJob OverviewWe are seeking an experienced ServiceNow Developer to join our team at Hexaware Technologies. The ideal candidate will have a strong background in IT Service Management (ITSM) and ServiceNow development, with a focus on advanced scripting and customization.Key ResponsibilitiesDevelop and implement...


  • Saltillo, Coahuila de Zaragoza, México Sap A tiempo completo

    **Job Summary**We are seeking an IT Technology Associate Consultant to join our Enterprise Cloud Services Delivery Technical Operations team. As a key member of our team, you will be responsible for infrastructure support and services, as well as running SAP's backend technology.**Key Responsibilities:**Handling Incidents, Alerts, and Service...


  • Saltillo, Coahuila de Zaragoza, México Sap A tiempo completo

    About the Role:We are seeking a seasoned Cloud Infrastructure Operations Specialist to join our Server Management team. As a critical member of our 24x7 infrastructure support and services team, you will be responsible for ensuring high-quality service delivery to our global clients.About You:To succeed in this role, you will need to have at least 8 years of...

  • Business Analyst

    hace 3 semanas


    Saltillo, Coahuila de Zaragoza, México Sanborns Hermanos S.A. A tiempo completo

    Job Title: Senior IT Solutions SpecialistJob Summary:As a Senior IT Solutions Specialist, you will be responsible for providing technical expertise and support to the IT department. Your primary focus will be on implementing and maintaining IT solutions that meet the company's needs.Key Responsibilities:• Collaborate with cross-functional teams to identify...


  • Saltillo, Coahuila de Zaragoza, México Reclutamiento It A tiempo completo

    **Vacante para la empresa Reclutamiento IT:**Somos un integrador de soluciones de redes y seguridad, buscamos un especialista en redes Wireless para soporte remoto en nuestro NOC y en sitio cuando sea requerido, con experiencia en administración de redes, 'troubleshooting', 'remote resolution', 'network monitoring' y soporte a infraestructuras de red...


  • Saltillo, Coahuila de Zaragoza, México Sanhua International A tiempo completo

    About the RoleSanhua International is seeking a highly skilled IT Infrastructure Engineer to join our team. As a key member of our IT department, you will be responsible for ensuring the security, reliability, and efficiency of our information technology infrastructure.Key ResponsibilitiesDesign and implement scalable, secure, and efficient infrastructure...

  • Logistics Specialist

    hace 3 días


    Saltillo, Coahuila de Zaragoza, México Sgf Global A tiempo completo

    Company Overview:Sgf Global is a leading player in the global logistics industry, dedicated to providing top-notch services for automotive companies.Job Summary:We are seeking an experienced Logistics Specialist to join our team. As a key member of our logistics department, you will be responsible for dispatching import and export goods efficiently, ensuring...


  • Saltillo, Coahuila de Zaragoza, México Sap A tiempo completo

    SAP Enterprise Cloud Service is a public and private cloud managed services provider.The Server Management unit within ECS Technical Operations is responsible for 24x7 infrastructure support and services, as well as adopting newer technology and automation to ease day-to-day operations.This role focuses on ensuring high-quality service delivery, defining and...


  • Saltillo, Coahuila de Zaragoza, México Sap A tiempo completo

    **About the Role**SAP Enterprise Cloud Service is a public and private cloud managed services provider. Within ECS Technical Operations, Server Management unit is responsible for 24x7 infrastructure support and services along with adopting the newer technology and automation to ease the day-to-day operations.As a **Senior Server Operations Specialist**, you...


  • Saltillo, Coahuila de Zaragoza, México Johnson Controls A tiempo completo

    **Key Responsibilities**:As a Purchasing Specialist III at Johnson Controls, you will be responsible for receiving and processing purchase orders in accordance with company policies and procedures. This role requires strong organizational skills and attention to detail to ensure timely and quality delivery of goods and services.**Requirements**:Bachelor's...