Marketing Representative In House
hace 10 horas
As a Marketing Representative In House with Hilton Grand Vacations, you will be responsible for delivering exceptional customer service to our in-house guests, ensuring a memorable experience that exceeds their expectations. Your role will involve:
- Providing personalized service to guests, responding to their needs and preferences, and ensuring a seamless experience throughout their stay.
- Collaborating with the sales team to promote our resort and its amenities, highlighting the unique features and benefits that set us apart.
- Developing and maintaining relationships with guests, understanding their preferences and tailoring our services to meet their individual needs.
- Staying up-to-date with industry trends and competitor activity, identifying opportunities to enhance our services and stay ahead of the competition.
Why Work with Us?
Hilton Grand Vacations is a leading hotel property company that makes vacation dreams come true for our guests. We are committed to providing exceptional service, creating memorable experiences, and building lasting relationships with our guests and team members. As a Marketing Representative In House, you will be part of a dynamic team that is passionate about delivering outstanding results and exceeding expectations.
Qualifications
To succeed in this role, you will need:
- Excellent interpersonal and communication skills, with the ability to build strong relationships with guests and colleagues.
- Strong analytical and problem-solving skills, with the ability to think critically and make informed decisions.
- Proficiency in Microsoft Office, with the ability to learn and adapt to new systems and technologies.
- A customer-focused mindset, with a passion for delivering exceptional service and exceeding guest expectations.
About Us
Hilton Grand Vacations is an equal opportunity employer, committed to diversity and inclusion in the workplace. We value the unique perspectives and experiences that each team member brings, and we strive to create a work environment that is inclusive, respectful, and supportive of all individuals. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.
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