User Experience Design Expert

hace 1 mes


Xico, México Mastercard A tiempo completo

**About Mastercard**

We are a global technology company in the payments industry, dedicated to making transactions safe, simple, smart, and accessible for everyone. Our mission is to connect and power an inclusive, digital economy that benefits everyone, everywhere.

About the Role

In this critical position, you will partner with clients to identify business opportunities, solve problems, and deliver solutions. You will be responsible for driving UX research, ensuring that the whole team designs with the end users in mind.

Key Responsibilities:

  • Partner with clients to identify business opportunities, solve problems, and deliver solutions.
  • Take responsibility for driving UX research, ensuring that the whole team designs with the end users in mind.
  • Work with data tools to provide data-backed insights that come from our platform by conducting usability tests, surveys, and interviews to inform design choices.
  • Promote a culture of continuous discovery, encouraging ongoing learning, and ensuring that the team remains adaptable and responsive to user feedback.
  • Creation of User Personas or Archetypes by product and customer segment, documenting their pain points and specific needs to build a comprehensive database for the entire company.
  • Workshop coordinator to incorporate Design Thinking methodologies to support and guide multidisciplinary teams in developing more concrete initiatives based on innovation.

What We're Looking For

We are seeking an experienced User Experience (UX) designer who can bring a user-centered approach to our products. The ideal candidate will have a strong knowledge of design principles, frameworks, methodologies, and best practices. They should also have excellent communication skills, both written and verbal.

Additionally, the successful candidate will have:

  • A Bachelor's degree in design or related field.
  • Experience working with payments industry.
  • Intermediate English skills (writing and speaking).
  • Good understanding of design tools like Figma, Adobe Creative Suite.

Salary Information

The estimated salary for this role is $120,000 - $150,000 per year, depending on experience and qualifications. We offer a competitive compensation package, including bonuses, stock options, and comprehensive benefits.



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