Experience Specialist

hace 1 día


Xico, México Bigo Technology Pte. Ltd. A tiempo completo

About Bigo Technology Pte. Ltd.

Bigo Technology Pte. Ltd. is a dynamic and rapidly growing company, always looking for innovative solutions to improve user experience.

Job Summary

We are seeking an experienced specialist who can analyze user insights to drive business forward.

Main Responsibilities

  • Analyze user interactions and behavior to identify trends and areas for improvement
  • Develop and implement strategies to enhance user experience based on analysis
  • Collaborate with cross-functional teams to ensure timely participation of users in daily, weekly and monthly activities
  • Analyze data to provide weekly insights that inform business decisions

Requirements

  • Proven experience in client-facing roles, such as customer service and account management, with high customer volume
  • Strong analytical skills, with ability to synthesize information to highlight key insights
  • Effective communication skills, with ability to connect and build trusting relationships with users
  • Ability to make data-driven decisions, with experience in utilizing Excel and/or Google Sheets

Salary Information

The estimated salary range for this role is $23,000.00 - $26,000.00 per month, depending on qualifications and experience.



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