Senior Research Operations Program Manager
hace 23 horas
About the Team
The Research Operations team is a key component of Zillow Research & Insights (ZRI), a multidisciplinary team of researchers, strategists, and scientists. We work closely with the product and marketing organizations to drive business growth and customer satisfaction.
About the Role
The Senior Research Operations Program Manager will play a critical role in helping the research team achieve its goals by driving impact, scale, and efficiencies. This will involve partnering with research, design, content strategy, product management, marketing, engineering, and data science teams to execute operational tasks and support the evolution and growth of the Research Ops function at Zillow.
Key Responsibilities
- Research Planning: Develop and implement annual planning and prioritization frameworks, as well as project tracking and management processes.
- Capacity Allocation: Evolve the framework for coordinating resources across multiple projects and teams, ensuring optimal utilization of resources.
- Collaborative Alignment: Partner with Product, Engineering, Marketing, and Design Ops teams to increase alignment across teams, including timelines, tooling, and systems.
- Strategic Influence: Identify opportunities where research can impact business prioritization and strategy, and develop programs to address these opportunities.
- Operational Excellence: Support the operationalization of the Research & Insights team's mission and principles, and project manage special initiatives and work groups.
Requirements
To be successful in this role, you will need a good balance of strategy and tactical execution, sharp communication skills, and the ability to collaborate widely across the business.
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