ServiceNow Integration Specialist

hace 1 semana


Guadalajara, Jalisco, México Ibm A tiempo completo

About the Role

We are seeking a talented ServiceNow Discovery Engineer to join our team. As a key member of our organization, you will play a critical role in implementing support for multiple databases, adding support for NoSQL as an alternative document store integrated into the platform, and instrumenting the ServiceNow platform to provide new insight into performance problems.

Your Key Responsibilities

  • Data mapping and transformation
  • Create and maintain dashboards/reports
  • Utilize best practices for object-oriented and modularized software
  • Actively participate in understanding customer problems, determine solutions

Required Technical and Professional Expertise

  • Experience in ServiceNow System administration, ITSM, CMDB, Self Service Portal, Service Catalog development
  • ServiceNow Certified System Administrator (CSA)
  • Must have handled Platform Upgrade
  • Ability to support 24*7 support model
  • Good Communication and Analytical skills

Preferred Technical and Professional Expertise

  • ServiceNow Certified ITSM Implementation Specialist
  • Scripting experience

Why Join IBM?

We pride ourselves on being an early adopter of artificial intelligence, quantum computing, and blockchain. Our company is dedicated to transforming businesses through innovation and expertise. As an IBMer, you'll have the opportunity to learn and develop yourself and your career, experiment every day, and be part of a collaborative environment where everyone can thrive. We're looking for growth-minded individuals who stay curious, open to feedback, and committed to continuous learning.

About the Salary

The estimated annual salary for this position is $120,000 - $180,000 depending on location and experience.



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