Logistics Operations Coordinator

hace 13 horas


Monterrey, Nuevo León, México Redwood Logistics A tiempo completo
Job Description

We are seeking a highly skilled Logistics Operations Coordinator to join our team at Redwood Logistics.

About Us

Redwood Logistics is a leading provider of supply chain solutions, recognized by Gartner in their Modern 4PL Market Guide. We empower logistics execution across North America and Mexico with our cutting-edge technology and expert team.

Key Responsibilities

The successful candidate will oversee operational workflow for designated accounts, providing exceptional customer service. This includes:

  • Managing freight pick-up and delivery appointments
  • Scheduling orders in our proprietary TMS
  • Verifying freight charges and resolving accounting discrepancies
  • Providing freight status updates to shippers, receivers, customers, and internal parties

Requirements

To succeed in this role, you will need:

  • Bilingual skills (English/Spanish)
  • Excellent communication and interpersonal skills
  • Able to change focus quickly due to market demands and company needs
  • Strong attention to detail
  • Critical thinking skills
  • Prior customer service experience an advantage

What We Offer

As a valued member of our team, you can expect:

  • Access to experts and resources for your learning and development journey
  • Opportunity for internal mobility
  • Employee referral bonus program
  • Annual fundraising and volunteer events
  • Life insurance policy starting 30 days after employment
  • Personal health insurance coverage
  • Vacation time starting at 12 days
  • Premium vacation days (Prima vacacional)
  • Saving plan (Fondo de Ahorro) and food coupons (Vales De Despensa)
  • Cell phone allowance of $800 pesos per month minus applicable taxes

Salary Estimate

Based on industry standards and location, we estimate the salary range for this position to be around $40,000 - $60,000 USD per year, depending on experience.



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