Logistics Coordinator

hace 4 semanas

Nuevo Laredo, Tamaulipas, México Uber Freight A tiempo completo

**About the Role**

Uber Freight is seeking a skilled Logistics Coordinator to manage transportation functions and ensure accurate management of day-to-day aspects of booking, shipping, tracking, and billing on import, export, and US domestic shipments. The ideal candidate will have a background in Transportation, Supply Chain, or Logistics and possess negotiation skills, a Bachelor's degree, and advanced written, oral, and presentation communication skills in English and Spanish.

**Key Responsibilities**

  • Secure capacity for loads
  • Leverage carrier communication to influence capacity awards during tight markets
  • Determine eligibility for additional non-committed freight to be awarded to internal brokerage services
  • Contact carrier to obtain status of load-tendered; continue monitoring the shipment for on-time pick-up, transit, delivered, empty
  • Update load status in system, e.g., loaded, pick-up, delivery, empty, etc.
  • Notify Shipper and/or Receiver of Load Status and reschedule pick-up/delivery appointments when necessary
  • Establish and maintain effective relationships with shippers and receivers through professional and timely communications and inquiry responses
  • Correspond with customer and carrier regarding detention information
  • Communicate and gain approval for expedite shipments
  • Train customer users on the TMS, leveraging knowledge of customer business practices and workflow
  • Negotiate with carrier and customer for spot shipments
  • Lead training sessions for Carrier Contacts as necessary on Carrier Portal
  • Identify patterns with shipper, receiver and carrier performance and recommend actions for improvement
  • Demonstrate ownership of assigned segments of business.
  • Coordinate and direct shipments and deliveries, including Shipper to Cross-dock, Cross-dock to DC, DC to DC, DC to Store, etc. to improve Customer/Carrier equipment utilization
  • Set-up new Receivers, vendors, and suppliers
  • Assist in onboarding process to operations
  • Create SOPs and IOPs

**Basic Qualifications**

  • 1-2 years related experience
  • Negotiation skills
  • Bachelor's degree
  • Advanced Spanish and English written, oral, and presentation communication skills

**Preferred Qualifications**

  • Knowledge of Freight Industry
  • Reporting and Analytics (Ability to run BI reports; validate information; understand report, and offer feedback and deliver insights to your manager and or customer contacts on the information contained within the report)
  • Microsoft Excel— knowledge of Microsoft Excel including but not limited to VLookup, Pivot Tables and advanced formulas
  • 0 - 1 year of customer service experience

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