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Program Manager

hace 2 meses


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{"title": "Moderation Operations Program Manager", "description": "Moderation Operations Program Manager

At TikTok, we're committed to creating a safe and trustworthy marketplace for our users, partners, and creators. As a Moderation Operations Program Manager, you'll play a critical role in developing and implementing strategies to ensure high-quality moderation across our platform.

Key Responsibilities:

  • Develop and execute strategies to enhance moderation quality and policy effectiveness.
  • Lead efforts to ensure high-quality moderation delivery by working with BPO partners and conducting risk inspections.
  • Analyze complex data sets to identify trends, assess performance, and provide actionable insights.
  • Collaborate with cross-functional teams to refine moderation processes and policies.
  • Initiate, lead, and guide small to medium-scale projects aimed at enhancing moderation efficiency and quality.

Requirements:

  • Bachelor's degree in Business Administration, Operations, Project Management, or a related field.
  • Proficiency in English and Spanish is required.
  • 5+ years of hands-on experience in e-commerce, online safety, quality analysis, or a related field.
  • Proven experience in program or project management roles.
  • Strong analytical skills with the ability to interpret complex data sets and trends.

About TikTok:

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe, and so does our workplace. We're passionate about inspiring creativity and bringing joy to our users, and we're looking for talented individuals to join our team.

", "lang_code": "en-US"}