Operations Director
hace 7 días
**Job Summary**:
The primary objective of this position is to oversee, assist, and manage the operational and functional aspects of the terminal. This encompasses all personnel stationed at the terminal and any drivers assigned to this specific area.
**Key Responsibilities**:
• Manage and oversee all dispatch and assist when necessary to ensure seamless operations
• Optimize routes from customers and drive efficiencies between lanes to maximize revenue per truck
• Collaborate with company drivers and owner-operators in a diverse market to achieve business objectives
• Monitor rates while dispatching to ensure contracted percentage payout is accurate with company standards. Authorize overpayment of contracted pay percentage when necessary
• Supervise office staff: handle employee problems and discipline, and make administrative decisions on unique exceptions/situations
• Communicate and work with all department heads or designated personnel to ensure all policies and procedures are followed at the terminal level
**Performance Metrics**:
• Reporting on Key Performance Indicators (KPIs) relating to business performance
• Overseeing yearly business budgets and profit/loss responsibilities
• Troubleshooting and resolving driver problems and concerns, such as accident reviews, log violations, equipment issues, and personality conflicts with Operations/Safety Departments, using effective management and decision-making skills
• Handling driver accidents, repairs, and loans as needed. Submitting accidents and injuries to the corporate website
• Reviewing manifests to ensure accuracy and correcting issues as they arise
**Compensation and Work Environment**:
• Salary: $40,000.00 per month
• Work Location: In-person
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