Lead Claims Operations Manager

hace 1 semana


Ciudad de México, Ciudad de México Aig A tiempo completo

We are seeking a highly skilled Lead Claims Operations Manager to join our team at AIG. As a key member of our leadership team, you will be responsible for managing a complex team of claims adjusters and driving best practice claims handling performance.

Key Responsibilities:

  • Manage the allocation of claims within the team and provide technical support to team members.
  • Keep senior management informed of key developments and trends in the Complex team.
  • Execute strategic initiatives within the team and ensure compliance with governance standards and regulatory requirements.
  • Develop and maintain strong stakeholder relationships with internal and external stakeholders.
  • Mitigate indemnity and expense spend for Complex claims.

Accountabilities:

  • Team performance and development.
  • Effective resolution of Complex level claims.
  • Accurate and consistent reserving and financial control of claims.
  • Performance management of team members.
  • Compliance with governance standards and regulatory requirements.

Requirements:

  • Strong leadership and management experience, including people management and stakeholder engagement.
  • Proven ability to manage multiple priorities and projects simultaneously.
  • Excellent communication and interpersonal skills.
  • Strong analytical and problem-solving skills.
  • Familiarity with policy language and legal/ regulatory requirements.

Benefits:

  • A competitive salary range of $120,000 - $180,000 per year, depending on experience.
  • A comprehensive benefits package, including medical, dental, and vision insurance.
  • A generous retirement plan, including a 401(k) match.
  • Ongoing training and professional development opportunities.

About Us:

AIG is committed to being an Equal Opportunity Employer and welcomes applications from diverse candidates. We believe that diversity and inclusion are critical to our future and mission.


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