Chief Claims Officer for Latin America and Caribbean

hace 5 días


Ciudad de México, Ciudad de México AIG A tiempo completo

AIG seeks a highly experienced Chief Claims Officer to lead the Claims Operations function in Latin America and Caribbean (LAC).
This role is responsible for delivering strategic initiatives, improving claims processes, and enhancing efficiency, consistency, and quality across LAC Claims.

The ideal candidate will have a proven track record in governance within the insurance industry, exceptional communication skills, and experience in leading transformational change. The individual must possess a strong business and process mindset, with the ability to connect staff at all levels and cultivate entrepreneurship.
In addition, the candidate should have expertise in Continuous Improvement Methodologies, operational management, and process improvement, as well as a strong commercial mindset with a proven track record of making sound data-based decisions.

We are committed to creating a culture that truly respects and celebrates each other's talents, backgrounds, cultures, opinions, and goals. AIG provides equal opportunity to all qualified individuals regardless of race, color, religion, age, gender, gender expression, national origin, veteran status, disability, or any other legally protected categories.
Estimated Salary: $120,000 - $180,000 per year based on location and experience.

About the Role:

  • Lead the delivery of strategic initiatives to improve claims operations, efficiency, consistency, and quality across LAC Claims.
  • Develop and implement effective governance frameworks within a complex organization.
  • Promote collaboration, diversity, equity, and inclusion within the team.
  • Maintain comprehensive awareness of the business and regulatory environment.
  • Drive a culture of continuous improvement, leveraging expertise in Continuous Improvement Methodologies.
  • Enhance operational management and process improvement capabilities within the team.
  • Make sound data-based decisions, utilizing commercial acumen to drive business growth.


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