Chargeback Resolution Specialist

hace 3 semanas


Ciudad de México, Ciudad de México Global Payments A tiempo completo
About This Role

We are seeking a highly skilled Chargeback Resolution Specialist to join our team at Global Payments Inc. in Cuajimalpa, Mexico City, Mexico.

Key Responsibilities
  • Resolve chargeback/reversal requests for all dispute reason codes and card brands by researching, processing, and communicating with clients via written correspondence.
  • Presents case materials to the association for validation and submits association-approved cases to Visa or MasterCard for arbitration.
  • Generates daily/weekly chargeback reports for management review.
Requirements
  • A High School Diploma or Equivalent is required.
  • Typically, a minimum of 4 years of relevant experience is necessary.
About Us

Global Payments Inc. is an equal opportunity employer. We provide equal employment opportunities to all employees and applicants without regard to race, color, religion, sex, national origin, ancestry, age, marital status, sexual orientation, gender identity, disability, veteran status, genetic information, or any other basis protected by law.

Benefits and What We Offer

We offer a competitive salary range between $45,000 - $65,000 per year, depending on experience. The estimated total compensation package will be around $60,000 annually.



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