Leadership Development Specialist
hace 1 mes
As a key member of the XtendOps team, you will play a pivotal role in shaping the future of our organization by designing, implementing, and evaluating leadership development programs that empower our leaders to drive excellence in our teams and deliver exceptional customer experiences.
This role requires a unique blend of strategic thinking, instructional design expertise, and the ability to connect with and inspire leaders at all levels. You will be responsible for developing and delivering talent development programs that support our company's strategic goals, including designing and facilitating workshops, coaching, mentoring, and conducting assessments.
Key Responsibilities:
- Develop and implement leadership development programs that align with the company's strategic goals, including curriculum design, content creation, and delivery.
- Collaborate with department leaders to identify leadership development needs and tailor programs accordingly.
- Conduct leadership assessments and provide coaching to enhance leadership skills.
- Create and deliver workshops, training sessions, and webinars to promote leadership development.
- Evaluate the effectiveness of leadership development initiatives and make continuous improvements.
- Mentor and coach emerging leaders within the organization.
- Stay current on industry best practices and trends in leadership development.
- Collaborate with cross-functional teams to align leadership development with organizational goals.
- Manage and maintain leadership development resources and materials.
- Produce reports and metrics to measure the impact of leadership development programs.
Key Competencies:
- Leadership Development Expertise: Deep understanding of leadership development theories, practices, and methodologies. Ability to design and implement programs that address diverse leadership needs and foster growth at all levels.
- Instructional Design: Proficiency in creating engaging and effective training materials.
- Communication: Exceptional verbal and written communication skills, with the ability to present ideas and concepts effectively.
- Collaboration and Influencing: Strong teamwork and collaboration skills to work with different departments and leaders. Ability to influence and engage leaders in the development process.
- Adaptability: Ability to adapt to changing business needs and requirements.
- Analytical Thinking: Strong analytical and problem-solving skills to evaluate the impact of leadership development programs.
- Coaching and Mentoring: Proficiency in providing coaching and mentoring support to leaders, helping them enhance their skills and achieve their potential.
Requirements:
Minimum of 3 years of experience in leadership development or a related role.
Proven experience designing and delivering leadership development programs.
Familiarity with adult learning principles and instructional design methodologies.
Excellent presentation and facilitation skills.
Strong project management skills.
Proficiency with Google Workspace, Microsoft Office, and Learning Management Systems (LMS).
Desired Skills:
Certification in leadership development or coaching.
Knowledge of the CXaaS industry.
Experience with virtual and remote leadership development initiatives.
Experience in data analysis and evaluation.
Strong networking and industry connections.
Work Location: Hybrid remote in 44100, Guadalajara, Jal.
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