Senior Director/Delivery

hace 1 mes

Veracruz, Veracruz-Llave, México Thomson Reuters A tiempo completo
About the Role

We are seeking a highly experienced Senior Director/Delivery to lead our technology and engineering teams through complex, full life cycle implementation. As a key member of our Commercial Engineering team, you will be responsible for defining the strategic direction for delivery operations, including setting long-term goals, defining product delivery models, and identifying opportunities for growth or improvement.

Key Responsibilities
  • Establish the strategic direction for delivery operations, including setting long-term goals and defining product delivery models.
  • Lead and manage teams responsible for the delivery of products or services, including hiring, training, coaching, mentoring, and developing staff.
  • Build and maintain strong relationships with internal Product Teams, understanding their needs, and ensuring that the delivery meets or exceeds their expectations.
  • Ensure that delivery strategies are aligned with the broader business objectives of the company, including revenue targets, customer satisfaction goals, and Agile delivery methodology.
  • Continuously assess and improve delivery processes to increase efficiency, reduce costs, and enhance quality.
  • Communicate effectively with all stakeholders, including internal Product customers, team members, and senior management, to ensure transparency and buy-in for delivery strategies.
  • Encourage innovation in service delivery methods to stay competitive and meet changing market demands.
  • Establish and monitor key performance indicators (KPIs) to assess the effectiveness of delivery operations and make data-driven decisions.
  • Identify potential risks to delivery timelines, budgets, or quality, and develop strategies to mitigate these risks.
  • Oversee the budget for delivery operations, including forecasting, resource allocation, and cost control.
About You

We are looking for a highly experienced professional with a strong background in project management, program management, or a related field. You should have a proven ability to manage and lead teams, including hiring, training, and performance management. Strong verbal and written communication skills are necessary to effectively interact with all levels of the organization. Strategic thinking and the ability to translate strategic goals into actionable plans are also essential.

Professional certifications such as Project Management Professional (PMP), Certified ScrumMaster (CSM), or other industry-specific certifications can be advantageous. If you are a passionate learner, an independent thinker, innovator, and works collaboratively across multiple disciplines, we encourage you to apply.

What We Offer

At Thomson Reuters, we offer a comprehensive benefit package, including hybrid work model, wellbeing programs, culture of equality, diversity, and inclusion, and opportunities for professional growth and development. We are committed to creating a work environment that is inclusive, flexible, and supportive of our employees' needs.

We are an equal employment opportunity/affirmative action employer and make reasonable accommodations for qualified individuals with disabilities and for sincerely held religious beliefs in accordance with applicable law.

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