Guest Experience Professional

hace 1 mes


Hermosillo, Sonora, México Marriott International, Inc A tiempo completo

**About Marriott International, Inc.**

We are a global hospitality leader with over 7,000 properties in more than 131 countries and territories.

**Salary:** $40,000 - $60,000 per year (estimated), depending on experience and qualifications.

Job Description:

We're seeking a highly motivated Guest Experience Professional to join our team at Courtyard Hermosillo, Periferico Oriente 1274, Hermosillo, Mexico.

As a Guest Experience Professional, you will be the face of our hotel, responsible for delivering exceptional service to our guests.

You will work closely with our front desk team to ensure seamless check-in and check-out experiences, handle guest requests, and provide recommendations on local attractions.

Key Responsibilities:

  • Provide exceptional customer service to guests from all over the world.
  • Process operational needs, address guest requests, complete reports, and share local highlights.
  • Maintain a safe working environment, follow company policies and procedures, and protect company assets.
  • Ensure uniform, personal appearance, and communications are professional.
  • Work on your feet and move around the hotel to deliver excellent service.

Requirements:

  • High school diploma or G.E.D. equivalent.
  • No related work experience is necessary; we provide training.
  • No supervisory experience is required.
  • License or certification is not necessary.

About Us:

Courtyard by Marriott is part of Marriott International's portfolio of brands.

We're passionate about providing a unique guest experience that goes above and beyond expectations.

At Marriott International, we value diversity and inclusion, and we welcome applicants from diverse backgrounds.



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