Okta Identity Developer Support Specialist
hace 4 semanas
At Okta, we're building a world where identity belongs to everyone. As a Customer Identity Cloud Developer Support Engineer, you'll play a critical role in ensuring our customers and partners have a seamless experience with our scalable, secure identity platform.
Key Responsibilities- Provide expert technical support to customers and partners, including debugging and resolving complex software issues.
- Collaborate with our product development team to identify and resolve recurring issues, ensuring product quality.
- Develop and maintain documentation on troubleshooting and best practices for integrating with Auth0.
- Engage with the developer community through forums, Stack Overflow, and other channels.
- Participate in after-hours on-call rotation for critical customer cases.
- 2+ years of experience in customer support, technical support, solutions engineering, or software development.
- Experience supporting Single Page Applications and modern web applications built using frameworks like React, Angular, Vue, Java Spring, ASP.NET, ASP.NET Core.
- Excellent customer service and communication skills.
- Ability to learn new technologies quickly.
- Experience with React Native, iOS, or Android Development (strongly preferred).
Okta is an Equal Opportunity Employer. We celebrate a variety of perspectives and experiences. We're looking for lifelong learners and people who can make us better with their unique experiences.
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