Strategic ERP Solutions Consultant
hace 6 días
Oracle is reinventing the engagement model for its growing installed base of valued customers with the Advanced Customer Support (ACS) offering. This innovative umbrella subscription service provides functional and technical ERP sustainment to drive continuous NetSuite improvement and value.
Career Level - IC3
The ACS team primarily fulfills the critical initial months of the service backstopped by the industry-leading SuiteReview methodology. With over one thousand customers already under management, Oracle is adding significant headcount in Guadalajara to meet demand.
We are seeking a Strategic ERP Solutions Consultant to participate in identifying and documenting customer's NetSuite value and drive high satisfaction levels. Responsibilities include understanding customer business processes, detecting operational problems, and proposing solutions based on account knowledge. The ideal candidate will work alongside other team members with high functional and technical skills.
**Required Skills and Qualifications:**
- Proven experience defining requirements for complex customizations and integrations.
- 3-5 years of consulting experience with sustained C-suite interactions.
- ERP or CRM knowledge, specifically Netsuite, Oracle Fusion, HCM, Salesforce, SAP, Microsoft Dynamics 365.
- Graduate of Business Administration, Accounting, Engineering.
- Strong communication skills and passion for driving customer satisfaction.
- Experience in job activities involving direct client interaction.
**Benefits and Perks:**
We offer an estimated annual salary range of $120,000 to $180,000 depending on location and experience. Benefits include opportunities for professional growth and development, a dynamic and fast-paced work environment, and a chance to make a meaningful impact on our customers' success.
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