Operations Support Specialist

hace 1 mes


Tijuana, Baja California, México Allstate A tiempo completo

National General is a part of The Allstate Corporation, a leading innovator in the insurance industry. With a rich history dating back to 1939, we offer a wide range of insurance products through our network of independent agents and direct channels.

This role provides critical processing support to internal and external customers, leveraging various systems and channels to complete a diverse array of assignments comprised of multiple tasks.

Key Responsibilities

  • Processes data accurately in accordance with business requirements and documented guidelines
    - Verifies extracted data, compares against physical documentation for accuracy, reenters changes and updates system records to ensure database information completeness.
  • Provides exceptional service, information, and procedural guidance to customers.
    - Handles unique or complex customer interactions, utilizing established procedures to guide decision-making.
  • Receives and responds to communications from internal and external teams, agents, consumers, and business partners.
    - Identifies opportunities for process improvements and assists in creating and maintaining standard policy and procedure documentation.

Compensation Package

We offer a competitive monthly salary of $23,000 MXN before taxes, providing a stable financial foundation for your career growth.

What We Offer

At National General, we foster a culture of connection and belonging, embracing diversity and inclusivity. Our commitment to excellence has earned us recognition through several awards, demonstrating our dedication to making a positive impact on the lives of our employees and customers.

Join a company that values its people, empowers them to lead, drive change, and give back to their communities. Discover how you can contribute to our mission and grow your career with National General.



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