Business Development Manager for Franchise Performance

hace 5 días


Torreón, Coahuila de Zaragoza, México Subway A tiempo completo

About this Role


We are seeking an experienced Business Development Manager to join our team in Mexico. This exciting opportunity involves supporting our Subway franchise owners in maximizing the profitability of their portfolio and aligning store operating procedures with Subway's brand standards.

This role requires effective communication with franchisees to convey expected performance levels, company KPIs, and metrics. You will identify potential operational opportunities for improvement and implement business growth through targeted training and coaching sessions. If you thrive in a fast-paced environment and are ready to be bold, empowered, accountable, and have fun, we encourage you to apply.

Responsibilities include:
  • Providing operational and food safety guidance during restaurant visits: consistently evaluating SUBWAY restaurants using the PBE model on a quarterly basis.
  • Documenting adherence to Company compliance standards, improvements made, areas of opportunity, and direction for improvement during coaching sessions.
  • Evaluating restaurant performance compared to SUBWAY policies and procedures, analyzing sales and cost data, and providing customized direction to improve these areas.
  • Reviewing franchisees' portfolios and conducting regularly scheduled business reviews to identify growth potential and areas of opportunity.
  • Couching and counseling franchisees to reach individual store and territory goals.
  • Guiding franchisees to grow their businesses within the local community and through online sales and delivery.
  • Building territory relations by visiting assigned restaurants quarterly, communicating with franchisees via email, territory meetings, individual franchise meetings, and written communications.
  • Gaining respect from franchisees as an asset to the business and leader in the field.
    Assisting the Territory Director and shared services team with site reviews by conducting three-day parts of customer intercepts for all reviews within assigned areas.
  • Providing direction and proficiency to franchisees and staff regarding New Store Openings & Transfer Training Hours.

Travel Requirement: up to 70%

Requirements and Qualifications

To succeed in this role, you will need:
  • Bachelor's Degree in Business, Communications, Business Analysis, or equivalent field-related experience preferred.
  • 3-5 years of restaurant experience preferred.
  • The ability to learn technology initiatives and cascade knowledge to others.
  • Excellent written and verbal communication skills, problem-solving, and business analysis skills.
  • A high degree of detail orientation and ability to work within a team during in-restaurant visits.
  • Must be able to work autonomously and professionally.
  • Able to multi-task, prioritize workload, and comfortable working within a fast-paced environment.

Estimated Salary: $60,000 - $80,000 per annum, based on location, experience, and qualifications.

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