Customer Sales Representative Professional Jr.

hace 1 semana


Ramos Arizpe, Coahuila de Zaragoza, México Rhi Magnesita A tiempo completo

About the Role

RHI Magnesita is seeking a skilled Customer Sales Representative Professional to join our team in Ramos Arizpe, Coahuila, MX.

The ideal candidate will be responsible for developing, managing, and delivering support services to our sales force, including order creation and confirmation, direct customer contact, and reconciliation.

This full-time position will report to the Head of Commercial Management NAM and will require approximately 5% travel time.

Key Responsibilities

  • Assist sales teams with sales reporting and order processing
  • Process customer orders and resolve complaints
  • Advise customers on product shortages, delivery dates, and price changes
  • Act as liaison between customers, production, and distribution departments
  • Select, manage, and train on sales-related systems and databases
  • Assist sales teams with individual account and sales territory planning

Requirements

  • Bachelor's Degree in International Trade, Business Administration, Supply Chain, or related field
  • At least 1 year of experience in customer service
  • Bilingual in Spanish and English required; French is a plus
  • Ability to learn quickly, understand business systems, and adapt to urgent requirements
  • Proficiency in MS Office Suite, specifically basic Excel skills
  • Knowledge of SAP
  • Strong verbal and written communication, interpersonal, time management, and problem-solving skills
  • Ability to work under pressure with minimal supervision
  • High level of accountability, accuracy, and efficiency
  • Detail-oriented and highly organized

We Offer

A competitive compensation package, including benefits, bonuses, and opportunities for growth and development.

Learn More

About RHI Magnesita and our commitment to excellence, visit our website or follow us on social media.



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