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Accounts Receivable and Financial Operations Leader

hace 2 meses


Playa del Carmen, Quintana Roo, México Accor Hotels A tiempo completo

About The Role

We are seeking an experienced Accounts Receivable and Financial Operations Leader to join our team at Accor Hotels. As a key member of our finance department, you will be responsible for overseeing the accounts receivable operations and ensuring the accuracy and integrity of financial processes.

Key Responsibilities

  1. Team Leadership
  • Supervise and mentor a team of financial operations professionals, providing guidance and support to ensure high performance.
  • Conduct regular catch-ups and provide feedback and training to team members.
Financial Operations
  • Oversee the accounts receivable process, ensuring timely and accurate invoicing, payment processing, and collections.
  • Monitor the aging report and ensure debts are collected in a timely manner.
  • Collaborate with various departments to ensure timely collection of payments and assessing any risks attached.
Financial Analysis and Reporting
  • Collaborate with the finance team to ensure accurate and timely closing of the month end.
  • Perform balance sheet reconciliations.
Customer Service
  • Handle escalated guest inquiries and disputes regarding invoices and payments in a professional and timely manner.
Process Improvement
  • Identify opportunities for process improvements within the finance department and other departments.
  • Lead initiatives and work with the Digital Transformation Analyst to automate manual processes and leverage technology to improve financial operations.
Compliance and Risk Management
  • Enforce credit policies and procedures and conduct credit checks on new and existing customers to assess creditworthiness.
  • Prepare for and coordinate internal and external audits related to accounts receivable and revenue recognition.
Special Projects
  • Lead or participate in special projects and initiatives as assigned by senior management.
Reporting and Analysis
  • Prepare ad-hoc reports and analysis as requested by senior management.
Travel Agency Commission Process
  • Oversee the travel agency commission process and ensure payments and inquiries are addressed promptly.

Requirements

  1. Finance Expertise
  • Someone with a great attitude with a willingness to learn and make their mark.
  • Someone who enjoys managing a team and developing those around them.
  • Someone who is ambitious and wants to develop their career in luxury hospitality.
  • Someone who will enjoy working closely with the Finance manager and leadership team to drive the success of the business.
  • Someone who is a finance expert.
Communication and Interpersonal Skills
  • Someone with excellent communication skills.
  • Someone who is detail-oriented and ensures accuracy in all financial records and reports.
  • Someone who is proactive and takes initiative in identifying and solving problems.
Operational Experience
  • Opera or Opera Cloud experience is a plus.

What We Offer

  • Competitive salary and benefits including pension and life assurance.
  • Private health insurance.
  • 31 days of holiday including public holidays (increase to 33 days after 5 years).
  • Cashback scheme for everyday wellbeing/healthcare expenses including Perkbox.
  • Special rates for Accor Hotels colleagues and their friends & family and discount across Accor hotels worldwide.
  • Fantastic colleague rates in Fairmont and Raffles hotels worldwide that includes friends & family.
  • Free stay at The Savoy after successful completion of probation.
  • 50% discount at our iconic American & Beaufort Bars.
  • 50% discount at our world-famous Afternoon Tea.
  • 50% discount at our spa and florist.
  • 50% discount at Gordon Ramsay's River Restaurant and Savoy Grill.
  • 20% at Gordon Ramsay restaurants outside the hotel and restaurant 1890.
  • Laundry services & dry cleaning for uniformed and non-uniformed colleagues.
  • Colleague gym facility and Virgin Active gym membership discount.
  • Employee assistance programme.
  • Annual optician reimbursements for eye tests and glasses.
  • English language classes.
  • Colleague restaurant.
  • Local F&B, retail and gym discounts.
  • Interfaith prayer room.
  • Wellness room.
  • Cycle to work scheme.