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Senior Business Analyst
hace 2 meses
Job Summary:
We are seeking a highly skilled Senior Business Analyst to join our team at Tyson Foods. As a key member of our IT department, you will be responsible for participating in various activities throughout the systems development lifecycle.
Key Responsibilities:
- Support the execution of projects using the Tyson Agile project methodology.
- Elicit, analyze, and document functional and technical requirements or user stories.
- Perform configuration within a variety of software packages and develop test plans for given software releases.
- Develop and execute unit, system, and integration test cases.
- Cultivate strong business relationships by demonstrating an understanding of related processes, requirements, systems, and terminology.
- Maintain awareness of best practices, including processes and technology, and identify opportunities for improvement of existing functionality.
- Develop and use existing or research new tools that improve the delivery of solutions to customers.
- Provide guidance and feedback to more junior analysts within the same team area.
- Support the creation, maintenance, and quality of systems that support key customer business processes.
- Collaborate with functional end-users, vendors, and IT peers to support applications, system integrations, and capabilities as needed.
- Document and maintain support procedures and information as needed to maintain a positive support level.
- Focusing on delivering support efforts within established service level agreements to ensure department key performance indicators are met.
Requirements:
- College degree in Computer Science, Information Systems, or other technical area.
- Excellent English communication skills.
- +4 years of IT experience.
Computer Skills:
- Advanced general computer skills required.
- Proficient in Microsoft Excel, Word, and PowerPoint.
- Basic knowledge of JIRA, HP Quality Center, and Remedy is a plus.
Communication Skills:
- Ability to effectively communicate both written and verbally with customers, peers, and management required.
- Strong interpersonal and customer service skills required.
- Ability to work cooperatively and effectively in a team environment.
Special Skills:
- Advanced troubleshooting skills.
- Ability to lead and mentor junior team members through requirements gathering, business process mapping, and system analysis.
- Basic project management skills preferred.
Equal Opportunity Employer:
Tyson Foods is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will be considered without regard to race, national origin, color, religion, age, genetics, sex, sexual orientation, gender identity, disability, or veteran status.
