Business Analyst Lead

hace 5 días

Torreón, Coahuila de Zaragoza, México Tyson Foods A tiempo completo
Job Title: Lead Business Analyst

Job Summary:

Tyson Foods is seeking a highly skilled Lead Business Analyst to join our team. As a Lead Business Analyst, you will play a critical role in driving business change and improving efficiency across the organization.

Key Responsibilities:

  • Provide strategic business analysis to drive capability development within each technology pillar and measure success by identifying contribution towards strategic objectives.
  • Partner with stakeholder teams across business units (e.g. marketing, sales, trade, finance) to document necessary business cases to frame opportunities, benefits, and risks to decide on a course of action.
  • Serve as the bridge between business problems and technology solutions by bringing a high proficiency to understand and capture complete business needs to enable effective IT solutions.
  • Manage customer relationships, expectations and stay current with stakeholder needs and strategies by developing a communication process utilizing formal and informal written communication methods (for example, emails, newsletters, PowerPoint presentations, executive updates, task lists) to communicate updates and findings and facilitating project meetings and presentations to all types of diverse audiences (e.g. senior management, customers, technical staff).
  • Cultivate strong business relationships by demonstrating an understanding of needs, related processes, requirements, systems and terminology which lead to gaining rapport and trust.
  • Liaison and collaborate between key stakeholders and IT shared services on support and maintenance related activities to ensure quality of systems.

Requirements:

  • Education: Bachelor's degree in business, marketing, computer science, or information management.
  • Experience: 4+ years of experience in, or working closely with, Information Systems or related area with proven experience facilitating technology-based project work.
  • Functional knowledge of SAP HANA, GCP, PowerBI or related technologies and relation to multiple functional areas, including, but not limited to CRM pipeline reporting, Operations, eCommerce performance, etc...
  • 4+ years of experience in gathering, documenting, and validating business and functional requirements with multiple stakeholders.
  • Computer skills: Strong proficiency in Microsoft PowerPoint, Excel, and Word.
  • Demonstrated knowledge of agile management software and processes within Jira or similar.
  • Communication skills: Excellent verbal and written communication skills with demonstrated ability to tell the "story." Experience communicating technical information to stakeholders, peers, management and non-technical team members. Experience translating functional requirements to highly technical team members.
  • Ability to work collaboratively and effectively across the team with a growth mindset propensity towards action and learning.
  • Ability to work independently and set priorities based on key milestones, impact to strategic initiatives, and high-level direction of management.
  • Ability to handle multiple projects simultaneously in a high-paced environment.
  • Ability to process individual and team performance retrospectively, synthesize lessons learned, and apply new behaviors toward more successful outcomes.

Preferred Skills:

  • 2+ years of business process modeling experience preferred.
  • 2+ years of technical writing experience preferred.
  • Understand SAP, or other ERP systems, and how to derive analytics views (facts/dimensions) to support multiple reporting use cases.
  • Experience with CRM capabilities such as SugarCRM, Salesforce, etc...
  • Experience with marketing analytics platforms, such as Adobe Analytics or Google Analytics
  • Basic knowledge of Jira, Micro Focus ALM, Clarity, ServiceNow or similar.

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