Customer Service Representative
hace 2 días
Job Summary:
We are seeking a skilled Customer Service Representative to join our team at Johnson Controls. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our clients, ensuring their needs are met and exceeding their expectations.
Key Responsibilities:
- Process and manage customer orders efficiently and effectively.
- Provide timely and accurate information to customers regarding their orders and deliveries.
- Handle customer complaints and issues in a professional and courteous manner.
- Collaborate with internal teams to resolve customer issues and improve overall customer satisfaction.
Requirements:
- Bachelor's degree in business or a related field.
- Minimum 1 year of experience in customer service or a related field.
- Excellent communication and problem-solving skills.
- Ability to work in a fast-paced environment and prioritize multiple tasks.
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