Customer Service Representative

hace 2 días


Heroica Matamoros, Tamaulipas, México Johnson Controls A tiempo completo

Job Summary:

We are seeking a skilled Customer Service Representative to join our team at Johnson Controls. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our clients, ensuring their needs are met and exceeding their expectations.

Key Responsibilities:

  • Process and manage customer orders efficiently and effectively.
  • Provide timely and accurate information to customers regarding their orders and deliveries.
  • Handle customer complaints and issues in a professional and courteous manner.
  • Collaborate with internal teams to resolve customer issues and improve overall customer satisfaction.

Requirements:

  • Bachelor's degree in business or a related field.
  • Minimum 1 year of experience in customer service or a related field.
  • Excellent communication and problem-solving skills.
  • Ability to work in a fast-paced environment and prioritize multiple tasks.


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