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At Servicios Comerciales Amazon Mexico S. de R.L. de C.V., we are seeking a highly skilled Capacity Planning Manager to join our Amazon Logistics team. As a key member of our operations team, you will play a critical role in ensuring the efficient and effective management of our last mile capacity.
Key Responsibilities- Capacity Planning: Develop and implement capacity plans to ensure the organization is well-prepared for future demands.
- Process Improvement: Identify areas of improvement and drive programs to increase accuracy and quality.
- Cross-Functional Collaboration: Work closely with various teams to ensure decisions are made and actioned to enable effective operations.
- Strategic Planning: Drive solution designs for end-to-end capacity building and develop long-term visions to meet yearly and quarterly goals.
- Performance Monitoring: Monitor plan vs. actual and adjust benchmark productivity assumptions for labor planning.
- 3+ years of program or project management experience
- 3+ years of working cross-functionally with tech and non-tech teams experience
- 3+ years of defining and implementing process improvement initiatives using data and metrics experience
- 2+ years of supply chain experience
- Bachelor's degree
- Advanced knowledge of Excel (Pivot Tables, VLookUps) and SQL
- Experience defining program requirements and using data and metrics to determine improvements
- 3+ years of driving end-to-end delivery and communicating results to senior leadership experience
- 3+ years of driving process improvements experience
- Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization
- Experience building processes, project management, and schedules
- English language proficiency (B2+)