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Operations Representative Capacity Specialist
hace 1 mes
**Key Responsibilities**
The Operations Representative Capacity role at C.H. Robinson involves executing a range of tasks to ensure efficient logistics operations. This includes order creation, shipment activation, load building, appointment scheduling, and track and trace, all in accordance with company policies and procedures.
**Customer Focus**
This role requires a strong focus on customer needs, with a commitment to delivering high-quality service. This includes resolving customer issues, implementing customer-focused practices, and escalating when necessary.
**Efficiency and Compliance**
The Operations Representative Capacity must also ensure compliance with CHR and customer standards, completing activities with accuracy and efficiency. This includes identifying and implementing operational enhancements, leveraging available tools and resources, and contributing to the department's overall efficiency.
**Requirements**
To be successful in this role, you will need a high school diploma or equivalent, with fluency in Spanish and English (written and verbal). A bachelor's degree from an accredited college or university is preferred, as is previous customer service experience and proficiency in Microsoft Office Suite.
**Why C.H. Robinson?**
C.H. Robinson is a Fortune 200 company and a leader in the logistics industry. We offer a competitive benefits package, a collaborative work environment, and opportunities for professional growth and development.
