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- Communicate with internal departments and management as needed to respond to customer inquiries.
- Manage customer delivery programs and commitments.
- Assist account manager as requested with administrative or other tasks as needed to meet customer requirements.
- Ensure prompt, courteous, and concise responses at all times when dealing with external and internal communications.
- Enter and maintain accurate information in the system related to customer orders, deliveries, and quote requests (validate that all information contained in customer orders is correct).
- Provide timely and accurate information as requested by Sales Management.
- Maintain knowledge of and adherence to all department procedures and policies.", "Requirements": "- 5+ years in Customer Service with excellent communication skills.
- English speaking.
- Manufacturing experience is a plus.
- Epicor knowledge is a plus.
- Excel and PowerPoint.
- Considerable administrative knowledge and experience.
- Proficient computer knowledge and skills.
- Excellent analytical, written, and verbal communication skills.
- Ability to work under pressure and meet deadlines and goals.
- Strong organizational skills and attention to details.", "Additional Information": "Please submit your resume in English. Ability to commute/relocate: 45690, El Salto, Jal. Reliably commute or planning to relocate before starting work (preferred).", "lang_code": "en-US"}
