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Collections Specialist

hace 2 meses


Metepec, México Citi A tiempo completo
About the Role

Citi is seeking a highly skilled Collections Specialist to join our team. As a Collections Specialist, you will play a critical role in resolving delinquency issues and recovering past due portfolios.

Key Responsibilities
  • Utilize advanced negotiation skills to resolve delinquency issues
  • Research problems, such as skip tracing, to develop external contacts
  • Share knowledge with less experienced collectors
  • Interpret procedures instructions to resolve delinquencies
  • Work under general supervision and established procedures
  • Support a range of products and services
Requirements
  • 1 year experience in a related field
  • Ability to work under pressure and make decisions
  • Problem-solving and negotiation skills
  • Client needs and organizational issues
Education

High School diploma or equivalent

About Citi

Citi is an equal opportunity and affirmative action employer. Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.