Operations Support Specialist

hace 4 semanas


Xico, México Citi A tiempo completo

Citi is seeking a highly skilled Operations Support Specialist to join our team. This role is responsible for providing full leadership and direction to a small Operation Support team, ensuring seamless delivery of operations support services in alignment with Citi operations support infrastructure and processes.

Key Responsibilities:

  • Lead and mentor a team of employees through delegating daily tasks and responsibilities, recommending new work procedures to streamline operations.
  • Conduct training, monitor quality and quantity of team work, and provide feedback on performance.
  • Analyze operations information and make evaluative judgements to solve problems.
  • Responsible for identifying and resolving routine problems and operational issues within established procedures.
  • Identify hiring needs to ensure adequate staffing.
  • Serve as a backup for manager, as needed.

Requirements and Qualifications:

  • 0-2 years of relevant experience.
  • Demonstrated problem-solving and decision-making skills.
  • Proven organization and time management skills.
  • Consistently demonstrates clear and concise written and verbal communication skills.
  • Bachelor's degree/University degree or equivalent experience.

About the Role:

This is a full-time position requiring strong leadership and motivational skills. The successful candidate will be responsible for driving business results and improving operational efficiency.

Estimated Salary Range: $60,000 - $80,000 per year, depending on location and experience.

Citi offers a comprehensive compensation package, including health insurance, retirement savings plan, and paid time off.



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